Privacy Policy

Privacy matters because children and families are not data points.

KinderNest.kids respects the privacy of childcare providers, parents, guardians, children, employees, and authorized pickup and drop-off contacts. This policy explains what information may be collected, why it is collected, how it is used, and how it is protected.

Information we collect

Provider information

• Provider name, business name, email address, phone number, and address or service location.
• Licensing-related information entered by the provider.
• Account login information and subscription or billing-related records, if applicable.

Parent and guardian information

• Name, email address, phone number, and relationship to child.
• Account access information and communication history within KinderNest.kids.

Child information

• Name, date of birth, care schedule, attendance records, and age group information.
• Parent and guardian relationships and authorized pickup and drop-off contacts.
• Meals, bottles, bathroom or diapering notes, incident information, health-related notes, and other care-related records entered by the provider.

Authorized pickup and drop-off contact information

• Name, contact information, relationship to child, authorization status, and optional photo or identification-related information if enabled by the provider.

System and security information

• Login history, device or browser information, IP address, audit logs, error logs, security events, and user activity records needed to protect the system.

How we use information

• To provide childcare management tools.
• To help providers manage attendance, schedules, child records, and communications.
• To support parent and guardian access to appropriate child information.
• To maintain audit records and improve system reliability and security.
• To troubleshoot errors and support requests.
• To notify users about account, security, or system-related matters.
• To comply with legal, regulatory, or court-ordered requirements when applicable.

Child information

KinderNest.kids may store information about children because childcare providers need accurate records to operate their childcare businesses. Children are not intended to directly use KinderNest.kids, create accounts, post content, or submit information themselves.

Child information is entered and managed by authorized childcare providers and, where applicable, authorized parent or guardian users.

Sharing of information

KinderNest.kids does not sell personal information.

Information may be shared only when needed to provide the service, work with trusted service providers, maintain security, comply with legal obligations, respond to lawful requests, or protect children, users, the system, or the public from harm.

Advertisers are not allowed to access child records, provider records, parent records, or guardian records.

Provider control

Childcare providers control the records they create in KinderNest.kids, subject to applicable law, licensing requirements, system security requirements, and retention rules. Only the provider who owns or created a child's record should be able to modify that child's information through the application.

Parent and guardian access

Parents and guardians may be given access to information related to their own child or children. A parent or guardian should not be able to view another family's private information. Authorized pickup and drop-off contacts are separate from parent and guardian users. Being approved for pickup or drop-off does not automatically grant access to private child records.

Data retention

KinderNest.kids may retain records for operational, audit, legal, security, and licensing-related purposes. Records may be soft-deleted or hidden from normal views while still being retained for audit and compliance purposes.

Data security

KinderNest.kids uses technical and administrative safeguards intended to protect personal information from unauthorized access, misuse, loss, or disclosure. These safeguards may include encrypted connections, access controls, audit logging, role-based permissions, secure authentication, monitoring, backups, and limited administrative access.

No system can guarantee absolute security. Users should protect their login credentials and report suspected misuse promptly.

Privacy requests

Depending on where you live and what laws apply, you may have rights to access, correct, delete, or request information about certain personal data. Requests can be sent to Wayne Pfeffer at wayne.pfeffer@kindernest.kids.

Changes to this policy

KinderNest.kids may update this Privacy Policy as the product develops, as laws change, or as new features are added. When material changes are made, the Last updated date will be revised and users may be notified through the application or by email.